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Terms & Conditions

MEMBERSHIP AGREEMENT & TERMS AND CONDITIONS

First Strength, LLC
401 Bangs Avenue, Suite A
Modesto, CA 95356
Phone: 350-207-7790
Email: info@trainfirststrength.com

1. MEMBERSHIP ELIGIBILITY

Membership is limited to individuals 18 years of age or older. Minors are not permitted to use the facility or participate in training at this time.

2. FACILITY ACCESS, DIGITAL ENTRY & OPERATING HOURS

First Strength is a coach-led training facility and does not operate as an open gym.

  • Facility access is permitted only during posted operating hours and scheduled sessions.

  • Members must maintain access to the First Strength Mobile App (Powered by Glofox) and the Kisi Mobile App for facility entry.

  • Access credentials are proprietary and issued for individual use only.

Unauthorized access, including but not limited to tailgating, sharing credentials, granting entry to non-members, or propping doors open, is strictly prohibited and may result in immediate suspension or termination of membership without refund.

Operating hours may vary and may be modified with reasonable notice.

Members are responsible for maintaining a functioning mobile device with the Kisi Mobile App installed and properly configured for facility entry. It is the member's responsibility to ensure their mobile device is charged, operational, and capable of accessing the facility at the time of their scheduled session.

First Strength is not responsible for missed classes, forfeited session credits, no-show fees, or other scheduling consequences resulting from a member's inability to access the facility due to a dead battery, forgotten or unavailable mobile device, deleted or improperly configured app, connectivity issues, or any other device-related problem.

3. MEMBERSHIP TYPES & SCOPE OF SERVICES

Membership provides access to First Strength’s fitness facility and participation in small-group, coach-led personal training sessions, subject to availability, scheduling, and capacity limits.

All coaching services are instructional in nature and do not constitute medical advice, physical therapy, rehabilitation, or treatment of any kind.

4. SERVICE AVAILABILITY, SCHEDULE MODIFICATIONS & OPEN GYM

Membership provides access to First Strength's training services during scheduled operating hours and available class offerings. Membership does not guarantee a specific number of coached training sessions, operating days, class offerings, or facility access days within any billing cycle.

First Strength reserves the right to modify class schedules, operating hours, coaches, programming, facility availability, or other services due to holidays, special events, staffing, continuing education, equipment maintenance, emergencies, or other business needs. Reasonable efforts will be made to provide advance notice of significant schedule changes whenever practicable.

From time to time, First Strength may offer Open Gym sessions or other special member offerings at its sole discretion. These offerings are supplemental member benefits and are not a guaranteed or regularly scheduled component of any membership.

Unless otherwise expressly stated by First Strength, Open Gym access is available only to active members and is not available to guests, trial participants, or non-members.

Open Gym is a self-directed training opportunity. Members are responsible for selecting exercises appropriate to their own experience and abilities and are expected to exercise safely while following all posted facility rules and coach instructions. First Strength staff may not be available to provide coaching, instruction, or supervision during Open Gym sessions.

First Strength reserves the right to modify, suspend, or discontinue Open Gym or other special member offerings at any time without prior notice.

5. FACILITY CONDITIONS

First Strength makes reasonable efforts to maintain a safe, clean, and comfortable training environment. However, members acknowledge that indoor temperature, humidity, ventilation, lighting, noise levels, and other environmental conditions may vary due to weather, building conditions, equipment operation, occupancy, maintenance, or other factors beyond First Strength's reasonable control.

Such conditions do not constitute grounds for refunds, credits, membership cancellations, or other compensation.

6. BILLING, PAYMENT AUTHORIZATION & CREDIT CYCLE

Membership Billing

Membership fees are billed on a recurring 4-week (28-day) cycle and automatically renew until properly cancelled.

By enrolling in a membership, you authorize First Strength, LLC to initiate recurring ACH withdrawals and/or credit/debit card charges using the payment method you provide.

Charges occur every 28 days.

You are responsible for maintaining valid and current payment information.

Failed or declined payments may result in temporary suspension of access until payment is resolved.

Membership session credits must be used within the applicable 4-week billing cycle. Credits do not roll over and expire at the end of each cycle.

 

Flexible Training Packs (Non-Recurring Purchases)

Flexible Training Packs are one-time purchases and do not automatically renew.

By purchasing a Flexible Training Pack, you authorize First Strength, LLC to charge the payment method provided for the full purchase amount at the time of sale.

Credits associated with Flexible Training Packs must be used within the expiration period disclosed at the time of purchase. Unused credits expire automatically at the end of the applicable period and do not roll over.

Flexible Training Pack credits are non-transferable.

 

General Credit & Payment Terms
All sales are final and non-refundable, except as required by California law.

Memberships, session credits, and class reservations are personal to the registered member and are non-transferable. They may not be shared, assigned, substituted, or transferred to another individual. Reserved class spots may only be used by the member who booked the reservation.

Flexible Training Pack holders are subject to all facility policies, scheduling rules, class capacity limits, cancellation windows, and no-show policies outlined in this Agreement.

First Strength reserves the right to modify pricing, credit quantities, availability, or expiration terms for future purchases with reasonable notice.

Paid-in-Full Memberships (Non-Recurring)

Paid-in-Full Memberships are non-recurring training plans purchased in advance for a fixed term (e.g., 16 weeks).

By purchasing a Paid-in-Full Membership, you acknowledge and agree to the following:

  • Full Payment Required: The full purchase amount is due at the time of sale. No installment or partial payment options are permitted unless explicitly stated in writing by First Strength.

  • No Automatic Renewal: Paid-in-Full Memberships do not automatically renew and do not establish an ongoing billing relationship.

  • Term & Expiration: Paid-in-Full Memberships are valid only for the specific term disclosed at the time of purchase. All session credits must be used within that term. Any unused credits expire automatically at the end of the term and do not roll over.

  • No Extensions: Extensions will not be granted for unused sessions, missed classes, scheduling conflicts, travel, illness (non-medically documented), or personal circumstances.

  • Non-Refundable: All Paid-in-Full Memberships are final and non-refundable, except as required by California law. Paid-in-Full Memberships are considered fully earned at the time of purchase and are not eligible for prorated refunds or partial credits.

  • Early Termination: If a member chooses to stop attending before the end of the term, no refunds, credits, or adjustments will be provided for unused sessions.

  • Non-Transferable: Paid-in-Full Memberships and associated credits are non-transferable and may not be shared, assigned, or transferred to another individual.

  • Policy Compliance: All standard facility policies apply, including but not limited to scheduling requirements, class capacity limits, cancellation windows, and no-show policies. Missed or late-cancelled sessions will result in forfeiture of the applicable credit.

  • Modification Rights: First Strength reserves the right to modify pricing, structure, or terms of Paid-in-Full Memberships for future purchases with reasonable notice. Such changes will not affect existing Paid-in-Full Memberships already purchased.

 

7. RATE CHANGES

First Strength reserves the right to modify membership rates with advance written notice. Continued use of the facility after the effective date of a rate change constitutes acceptance of the new rate.

8. MEMBERSHIP UPGRADES & DOWNGRADES

Upgrades

Members may upgrade their membership at any time. Upgrades may be applied immediately on a prorated basis or scheduled to take effect at the beginning of the member's next billing cycle.

Downgrades

Members may request to downgrade their membership by providing at least seven (7) days' written notice prior to their next scheduled billing date. Downgrades will take effect at the beginning of the next billing cycle.

If a downgrade request is received fewer than seven (7) days before the next scheduled billing date, the membership will renew once at the current membership level, and the downgrade will take effect at the beginning of the following billing cycle.

9. CLASS CANCELLATION & NO-SHOW POLICY

Our attendance policies are designed to help ensure class reservations remain fair, accessible, and respectful of every member's opportunity to train.

If you are unable to attend a reserved class, you are responsible for canceling your reservation through the member app before the scheduled class start time.

Members who cancel at least 6 hours before the scheduled class start time will have their session credit returned to their account.

A member who reserves a class but does not attend and fails to cancel their reservation before the scheduled class start time will be considered a no-show.

Effective July 1, 2026, no-show reservations will result in the forfeiture of the session credit and will be subject to a $15 no-show fee charged to the payment method on file.

Members who demonstrate a pattern of repeated late cancellations may be subject to additional attendance restrictions or attendance fees at First Strength's discretion.

First Strength reserves the right to waive a no-show fee in the event of an emergency or other extenuating circumstances, at its sole discretion.

9A. WAITLIST POLICY

Members may join a waitlist for any full class when waitlist registration is available.

If a space becomes available, all members currently on the waitlist will receive a notification through the First Strength Mobile App (if notifications are turned ON) or via email. Available spots are offered on a first-come, first-served basis, and the first waitlisted member to accept the available spot will be added to the class. 

Members are not automatically enrolled in a class when a spot becomes available. A member must affirmatively accept the available spot in order to be added to the class.

If a member remains on the waitlist and does not accept an available spot, or if no spot becomes available, the member will not be added to the class and no session credit will be used.

Members are responsible for monitoring their class schedule and waitlist status. First Strength strongly recommends enabling mobile app notifications to receive waitlist-related communications. First Strength is not responsible for missed notifications, device settings, connectivity issues, or a member's failure to receive or review waitlist communications.

Once a member accepts an available spot and is added to a class, all standard scheduling, cancellation, and no-show policies apply.

10. MEMBERSHIP CANCELLATION & TERMINATION

Member-Initiated Cancellation

  • Membership can be cancelled for any reason and requires 15 days’ written notice, submitted via email to info@trainfirststrength.com.

  • If your billing date occurs within your 15-day notice period, that payment will still be processed as usual. Membership credits will remain active through the end of the current billing cycle.

  • No refunds are provided for unused credits or partial billing periods, except as required by law.

Facility-Initiated Termination

First Strength reserves the right to suspend or terminate membership for:

  • Unsafe or disruptive behavior

  • Violation of facility policies or posted rules

  • Misuse of equipment or digital access systems

11. ONE-TIME PURCHASES & SPECIAL PROGRAMS

Trial sessions, workshops, special courses, and other one-time offerings:

  • Are non-recurring and do not establish ongoing membership

  • Are non-refundable, unless otherwise stated

  • May expire

  • Are subject to availability and scheduling limitations

12. BOOK A FRIEND / GUEST POLICY

Members may use the “Book a Friend” feature to invite a guest to attend a scheduled class, subject to the following conditions:

Each guest booking requires one class credit for the member and one class credit for the guest.

Guests must be 18 years or older.

All guests are required to complete and sign First Strength’s Liability Waiver and any other required forms prior to participating in a class. Guests who have not completed the required waiver will not be permitted to participate.

 

The Book a Friend feature is intended for occasional guest visits and referrals, and may not be used as a substitute for a membership.

First Strength reserves the right, in its sole discretion, to limit, suspend, or revoke guest privileges if the Book a Friend feature is used in a manner that circumvents membership requirements or violates these Terms & Conditions.

13. MEMBER CONDUCT

Members must comply with all posted rules, safety guidelines, and coach instructions. Failure to do so may result in suspension or termination of membership at the discretion of First Strength.

14. PERSONAL PROPERTY

Members are responsible for all personal belongings brought onto the premises. First Strength is not responsible for lost, stolen, or damaged personal property.

15. ASSUMPTION OF RISK

Participation in fitness and training activities involves inherent risks. By participating, members voluntarily assume all risks associated with physical activity. A separate Liability Waiver & Assumption of Risk Agreement governs these risks in detail.

16. CALIFORNIA STATUTORY RIGHTS (MANDATORY NOTICE)

Five-Day Cooling-Off Period

You, the buyer, may choose to cancel this agreement without penalty or obligation at any time prior to midnight of the fifth business day after the date of this agreement.

Death or Disability

If, by reason of death or disability, a member is unable to receive all contracted services, the member and their estate shall be relieved from the obligation of making payment for services other than those received prior to death or the onset of disability.

Relocation

If a member moves more than 25 miles from First Strength, LLC and the contract cannot be transferred to a comparable facility, the member shall be relieved from future payment obligations upon written notice and reasonable proof of relocation.

17. GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the State of California.

By enrolling in membership and using the facility, you acknowledge that you have read, understood, and agree to be bound by these Membership Agreement & Terms and Conditions.

18. MODIFICATIONS TO TERMS

First Strength, LLC reserves the right to modify, amend, or update these Membership Agreement & Terms and Conditions at any time. Any such changes will become effective on the date specified in the revised version of the Agreement.

Members will be bound by the version of the Agreement in effect at the time of their membership enrollment or renewal, unless otherwise required by law or expressly stated in writing by First Strength.

The most current version of the Agreement will be made available upon request or through official First Strength communication channels. Continued use of the facility and services following any update to these Terms constitutes acceptance of the revised Agreement.

Last updated: June 27, 2026

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